Rants
Sometimes I get pissed off and other times I just need to say
something. This is where it goes.
posted at: 21:10 | path:
/Rants |
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Fry's Discount Bastards
I bought an
AmbiCom, BT-GPS, Bluetooth GPS device at Fry's. It was $39.99 with a
$10 mail-in rebate. Good deal. Normally, I don't do the Fry's mail-in
rebates. I either forget about sending them in or I send them in and I
never get anything back. I usually only stick to the in-store rebates. I
must have had a momentary lapse of judgment when I bought this GPS. It's a
very cool GPS unit. I'm not knocking the product, just the rebate program.
Fry's now requires you to go to a web site to get the rebate
form. They used to just give you the rebate form when you bought the junk.
At first I though this was Ok. Then I sat down and actually tried to get
the form. First off, there is no "site" to get the form from, just a URL.
The URL is printed on the receipt. It is *not* a short or intuitive URL so
I took my time to make sure that I typed it in correctly.
This is a scan of the receipt:
Note: I cleaned up the scan so it is actually more readable than the
original receipt
So, I carefully typed:
http://images.frys.com/art/rebates_pdf/5504110_073108.pdf
404! What? I tried several times with no luck. I went up the URL
tree trying to find an index page but there was nothing. Finally I went to
Outpost.com and searched for the product. The product page provided the
link to the rebate from. Then I realized that "5504110_073108" was
actually "5504110__073108". Two underscores! Arrrrgggg!
Ok, now that is just mean. There is absolutely no sane reason why
they need to use two underscores and then print it in a font that doesn't
clearly show two underscores. I don't know if Fry's does this dirty trick
with their other rebate forms but I can just imagine the frustration that
it must cause people. Enough for them give up and not send in the
rebate? I don't know but I call shenanigans!
posted at: 05:11 | path:
/Rants |
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